Aegis AI

1. Acceptance of Terms

By accessing or using Aegis AI ("the Service"), operated by Rapid Policies Australia Pty Ltd ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Aegis AI is an AI-powered compliance assistant designed to offer general information and guidance on NDIS Practice Standards, Aged Care Quality Standards, and related regulatory frameworks in Australia. The Service includes text-based and voice-based interactions, document analysis, and compliance guidance.

3. Important Disclaimer

The information provided by EMMA is for general informational purposes only and does not constitute professional legal, regulatory, or compliance advice. You should always consult with a qualified compliance specialist, legal professional, or relevant regulatory authority for advice specific to your situation. We do not guarantee the accuracy, completeness, or currency of any information provided.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

5. Subscription and Payment

The Service offers various subscription tiers with different features and usage limits. All subscriptions include a 14-day free trial period. Payment is processed securely through Stripe. Subscriptions automatically renew unless cancelled before the renewal date. Refund requests are handled in accordance with our 30-day money-back guarantee.

6. Acceptable Use

You agree not to use the Service to: (a) violate any applicable laws or regulations; (b) upload malicious content or attempt to compromise system security; (c) misrepresent AI-generated content as professional advice; (d) share your account credentials with unauthorised parties; or (e) use the Service in any manner that could damage, disable, or impair the Service.

7. Intellectual Property

All content, features, and functionality of the Service are owned by Rapid Policies Australia Pty Ltd and are protected by Australian and international copyright, trademark, and other intellectual property laws. You retain ownership of any content you upload to the Service.

8. Limitation of Liability

To the maximum extent permitted by Australian law, Rapid Policies Australia Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact

If you have any questions about these Terms of Service, please contact us at [email protected].